What is a property health score and why you must have one! With Joona Sipla
About this episode
In this episode, Bart Sobies interviews Joonas Sipilä about the importance of a property health score and operational improvements in hospitality.
🎧 Don't forget to subscribe! When I was a kid, my favourite act at the circus was watching the clowns keep a dozen plates spinning at once. If you are an accommodation operator, you have probably accidentally mastered this exact same art in your business. You tap the tasks you can control, accept the ones you can't, but underneath it all, there is a chaotic middle ground. It's the operations you should control, but haven't systemised yet. A few months ago, I received an email from a company in Finland asking to sponsor STRive in Australia and New Zealand. I was blown away by the distance they were travelling, but that is the magic of STRive—bringing people together from across the globe to share their solutions to our shared struggles. That company was Pacho. I invited its founder, Joonas Sipilä, onto the podcast. Joonas used to manage 100+ properties in Finland and hit this exact operational wall. Instead of a software pitch, we sat down to dissect the fundamental mindset shifts required to fix the ground operations of hospitality. 📋 In this episode, we discuss: 00:00 – Introduction: The art of spinning plates 02:51 – Scaling from 1 to 100: Where the wheels fall off 05:51 –…
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