
Chris Green discusses the importance of experience over scale in independent retail.
Independent multi-brand retailers have long been among fashion's most influential tastemakers, introducing emerging designers, shaping customer discovery and building communities around a distinct point of view. Yet many have struggled in recent years as e-commerce, rising costs and industry consolidation have reshaped the retail landscape. Despite those challenges, a new generation of boutiques is proving that physical retail can still thrive by offering something digital platforms cannot: thoughtful curation, personal relationships and memorable experiences. Among them is Brooklyn menswear store Ven. Space, founded by Totokaelo-alum Chris Green, which was recently named one of BoF's Best Fashion Stores in the World. When Green opened his New York clothing store, he never wanted it to be everything to everybody. The self-funded menswear boutique in Brooklyn's Carroll Gardens neighbourhood carries no outside investment, offers no online checkout and has an average customer dwell time two and a half hours — an anomaly in an industry that has spent the last decade racing towards scale. This week on The BoF Podcast, Green joins BoF founder and CEO Imran Amed to discuss…
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