The Role That Could Eliminate Most Hospitalizations: The Care Manager
About this episode
This episode explores the critical role of care managers in healthcare and their potential to significantly reduce hospitalizations.
In this episode, Jamie and Scott pull back the curtain on one of the most misunderstood roles in healthcare — the care manager — unpacking why it's not a scheduling job, but a command center role that sits at the heart of every high-performing care team. Scott makes the case that if every care manager did their job the way it was designed — from geographic visit scheduling to relentless medication reconciliation — hospitalizations would drop to near zero.
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