About this episode

This episode explores the role of property advisors and the protection they offer, focusing on Professional Indemnity insurance and its implications for accountability and risk.

When you hire a property advisor, there’s an assumption built into that decision: you’re getting expertise, guidance, and some level of protection if things go wrong. But how much of that protection actually exists—and where does it break down? In this episode, we unpack the role of Professional Indemnity (PI) insurance in property advice, and what it really tells you about accountability, risk, and the quality of advice you’re relying on. Joining us is Polina Kesov, an insurance specialist with over two decades of experience working behind the scenes on claims, risk, and policy structures. Together, we explore the blurred line between “execution” and “advice,” why many buyer’s agents and property investment advisors may not be properly covered for the services they’re offering, and how something as simple as a policy exclusion can leave both advisors and clients exposed. We also dive into why claims in property advice are so rare—not because everything is working, but because proving loss is complex, delayed, and often not actionable. From cookie-cutter strategies and disclaimers to the growing use of AI in advice, this episode breaks down the structural gaps that most investors…

People in this episode

Host: Chris Bates

Guest: Polina Kesov

Topics covered

• property advice
• risk assessment
• insurance
• accountability
• investment strategies

Keywords

• property advisor
• insurance
• risk
• accountability
• investment advice

Mentioned in this episode

Organizations: Professional Indemnity (PI) insurance

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