297. Most Companies Are Using AI Wrong And It's Costing Them | Christa Hill

297. Most Companies Are Using AI Wrong And It's Costing Them | Christa Hill

From the Learn-It-All™ podcast by Damon Lembi

May 19, 2026 · 1h 5m · Episode 297

About this episode

Damon Lembi and Christa Hill discuss the common pitfalls in AI strategy and how organizations can improve their AI literacy and decision-making.

What if your AI strategy is making your team faster, but not actually smarter? In this episode of The Learn-It-All™ Podcast, Damon sits down with Christa Hill, Co-Founder of Tacit Edge and Learnit’s very own Chief AI Learning Officer, to unpack why so many leaders, teams, and organizations are still using artificial intelligence at what Christa calls “brochure-level.” Playing around with ChatGPT, Copilot, Claude, or Gemini might feel like progress, but Christa says real AI literacy starts when you stop treating AI like a shortcut and start using it to rethink strategy, decision-making, team workflows, and business value. Christa explains why most people are still operating at a grade three or grade four level of AI literacy, why productivity wins eventually cap out, and why leaders cannot keep approving AI tools or projects they do not understand. She also breaks down one of the biggest mistakes companies are making right now: banning AI use and accidentally pushing employees into unregulated, risky “shadow AI” behavior. As Christa puts it, organizations do not really have AI problems. They have very human problems surrounding the technology. Damon and Christa also dig into what…

People in this episode

Host: Damon Lembi

Guest: Christa Hill

Mentioned in this episode

Organizations: Tacit Edge, Learnit

Products: ChatGPT, Copilot, Claude, Gemini

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