Why Processors Freeze Accounts (And How to Avoid It) | How Merchants Survive & Even Thrive | PEP107
About this episode
The episode discusses the risks of payment processors freezing accounts and how merchants can protect their businesses.
Stripe approved the merchant… then froze funds and refunded customers anyway. How do you protect your business when the processor owns the relationship? One day your payments are flowing. The next day a platform decides it “doesn’t support your product,” freezes your balance, and refunds your customers while you’re left holding the shipping bill. That risk is closer than most merchants think, especially if you rely on a single merchant-of-record provider for credit card processing, recurring...
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