Six Channels Loan Officers Need When AI Answers First — Alec Hanson
About this episode
Alec Hanson discusses the impact of AI on loan officer-client relationships and the importance of pre-existing connections.
Send us Fan Mail Alec Hanson has a colleague who just got his first client referral from ChatGPT — a stranger in another state, sent by a machine. That's the shift this episode is about. When consumers stop calling their loan officer to ask what rates are doing and start asking AI instead, the relationship doesn't disappear. It just has to already exist before the question gets asked. Alec, SVP of Production for the West Division at loanDepot and the author of Bypassed, walks Dino through his...
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