Newell Brands' Customer Experience Center Brings Retail Innovation to Life

Newell Brands' Customer Experience Center Brings Retail Innovation to Life

March 2, 2026 · 25 min

About this episode

Joe Keenan interviews Mike Hayes about Newell Brands' Customer Experience Center and its role in retail innovation.

In episode 502 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Hayes, chief commercial officer, Americas at Newell Brands, a leading global consumer products company with a large portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid®, and Sharpie®. The discussion begins with Hayes sharing the company's strategic vision behind creating the Customer…

People in this episode

Host: Joe Keenan

Guest: Mike Hayes

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Keywords

Mentioned in this episode

Organizations: Newell Brands

Products: Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie®

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