About this episode

Tim Ranagan and Lori Boyer discuss the evolving landscape of ecommerce and supply chain management, focusing on disruption and the practical applications of AI.

In February’s episode of Unboxing Logistics , Tim Ranagan sits down with Lori Boyer to discuss what she’s hearing from industry leaders at events like RILA and Manifest. Their conversation focuses on how ecommerce teams are building with disruption in mind. Disruption is the baseline in 2026 This year, supply chain leaders are learning to expect the unexpected. Lori explains that disruption no longer feels temporary. Instead, “It’s the baseline.” So rather than waiting for conditions to stabilize, organizations are designing operations around uncertainty. She points to data from the 2026 Thomson Reuters Global Trade Report showing that supply chain management has become the number one business concern for enterprise organizations, nearly doubling since last year’s report. From AI hype to measurable ROI AI was a hot topic at RILA and Manifest last year, and that pattern continued in 2026. But the tone has shifted; earlier excitement around flashy demos has given way to a more practical mindset. As Lori puts it, “AI is only of interest to people when it can show tangible, real-life returns.” As she spoke with logistics professionals at the events, she noticed that teams that are…

People in this episode

Host: Tim Ranagan

Guest: Lori Boyer

Topics covered

• ecommerce
• supply chain management
• AI in logistics
• disruption
• operational design
• cost savings
• decision support

Keywords

• supply chain
• AI ROI
• ecommerce disruption
• logistics
• tech stacks
• cost savings
• decision support

Mentioned in this episode

Organizations: EasyPost, Thomson Reuters

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