EP 266 - Literacy, Leadership, and the 'AI for the Sake of AI' Trap with Shona Boyd
About this episode
Susan Diaz and Shona Boyd discuss the evolution of AI literacy and its practical applications in everyday workflows.
Host Susan Diaz is joined by Shona Boyd , a product manager at Mitratech, a SaaS company, and a proudly AI-curious early adopter, for a grounded conversation about what AI literacy actually means now. They talk about representation, critical thinking, everyday meet-you-where-you-are workflows, shadow AI, enterprise guardrails, and why leaders must stop chasing AI features that don't solve real user problems. Episode summary Susan introduces Shona Boyd - AI-curious early adopter and SaaS product manager—whose mission is to make AI feel less scary and more accessible. Shona shares how her approachable AI philosophy started in product work: she used AI to build audience insights and feedback loops when job seekers weren't willing to do interviews, and quickly realized two things: (1) AI wasn't going away, and (2) there weren't many visible women or people who looked like her leading the conversation. So she raised her hand as an approachable reference point others could learn from. From there, the conversation expands into what AI literacy has evolved into. It's no longer just "which tool should I use?" or "how do I write prompts?" Shona argues that today literacy is about critical…
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- EP 270 - From AI Awareness → AI Readiness → AI Adoption with Jennifer Hufnagel
- EP 269 - Why One-Off AI Training Fails (and What to Do Instead)
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