Building from scratch: How to bake an advocacy program that’s a total showstopper

Building from scratch: How to bake an advocacy program that’s a total showstopper

April 14, 2026 · 16 min

About this episode

Keara Klose shares her journey of building an employee advocacy program from scratch and the transformation it underwent with the right tools.

What do you do when you’re tasked with launching an employee advocacy program from absolute zero? If you’re Keara Klose, the Social Media Manager at TTEC Digital, you roll up your sleeves and go "super duper grassroots". In this episode, Keara joins us to share her incredible journey of building a pilot program manually, using nothing but Teams chats and pure tenacity, and how she eventually leveled up to a professional-grade strategy with Oktopost. Keara dives into the early days of coaching advocates on LinkedIn basics and profile polishing, all while acting as a human "copy-paste" machine to get posts live. While her manual efforts were a massive success in proving the concept, Keara explains the "aha!" moment when scaling required a real solution. We discuss how moving to a dedicated tool transformed the advocate experience from a time-consuming chore into a seamless "two-click" process. Beyond just sharing content, Keara reveals how she uses the tool to track explosive growth and foster friendly competition through automated leaderboards. Whether you're looking to move away from manual spreadsheets or want to learn how to bake feedback…

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