The Truth About Insurance Claims (And Who Really Fights for You)
About this episode
Aviva Sonenreich discusses the role of public adjusters in insurance claims with guest Andy Gurczak, highlighting common pitfalls for property owners and the importance of advocacy.
Most property owners assume their insurance company is on their side after a fire, flood, or major property loss. But what if the person adjusting your claim isn't actually working for you? In this episode, Aviva Sonenreich sits down with public adjuster Andy Gurczak to unpack one of the least understood professions in commercial real estate and property ownership. Andy explains how public adjusters advocate exclusively for policyholders, why insurance claims are often delayed, denied, or underpaid, and how owners can protect themselves before costly mistakes are made. Key Topics Discussed What a public adjuster actually does—and how they differ from insurance adjusters Common mistakes property owners make immediately after filing a claim When it makes sense to hire a public adjuster—and when it doesn't Why timing matters after a fire, flood, burst pipe, or other major loss Real-world examples of denied claims that were successfully overturned Why speaking directly to your insurance company can unintentionally hurt your claim How to determine whether filing an insurance claim is even financially worthwhile About the Guest Andy Gurczak is the Founder and CEO of AllCity Adjusting…
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