ERP133 - AI-Driven MSPs: Integrating Technology for Better Service
From Evolved Radio by Todd Kane
April 6, 2026 · 31 min
About this episode
The episode explores the integration of AI in managed service providers with guest Jeff Gaines from Treeline.ai.
Today, we have a unique perspective on AI, courtesy of our guest, Jeff Gaines with Treeline.ai. In this episode, we're exploring what it truly means to be "AI-first" in the MSP space—not just adding AI as a feature, but building it into every layer of the operation for a fundamentally different approach to service delivery. If you've been following the rapid changes in software, automation, and managed services, you won't want to miss this episode. We're getting into operational strategy, technology adoption, and the future of MSPs in the age of AI. This episode is brought to you by Opsleader Pro . A place for MSP owners and managers to get the systems and tools they need to build a stable and growing MSP. Part group coaching, part peer group, everything you need to run a successful MSP.
People in this episode
Host: Todd Kane
Guest: Jeff Gaines
Topics covered
- AI
- MSP
- technology integration
- service delivery
- operational strategy
- automation
Keywords
- AI-driven MSPs
- technology adoption
- service delivery
- automation
- operational strategy
Sponsors
Opsleader Pro
Mentioned in this episode
Organizations: Treeline.ai
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