Why Low Turnover Can Hide a Retention Problem with Amy Stewart and Ruth Thomas

Why Low Turnover Can Hide a Retention Problem with Amy Stewart and Ruth Thomas

September 3, 2026 · 34 min · Episode 190

About this episode

The episode discusses how low turnover rates can mask underlying retention issues in the current job market.

Your turnover numbers might look reassuring. That doesn’t necessarily mean your people want to stay. The current labour market has created what PayScale calls a “job-hugging” era: employees are changing jobs less frequently, but economic uncertainty, slow hiring and anxiety about AI may be keeping people in roles they are no longer particularly happy in. As Amy Stewart puts it, some employees are holding onto their jobs “like you’re hugging a cactus.” That creates a difficult challenge for HR...

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Hosts: Mark Edgar, Naomi Titleman

Guests: Amy Stewart, Ruth Thomas

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Organizations: PayScale

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