Missed Referrals: The #1 Reason Why 91% of Clients Don’t Refer You — with Barb Betts

About this episode

Sasha Berson discusses client relationship mistakes and referral strategies with Barb Betts.

Send us Fan Mail You’re making some HUGE client relationship mistakes… and losing referrals! In this episode, Sasha Berson sits down with highly acclaimed speaker Barb Betts, who has 23+ years in business and leadership. After building a 7-figure business with zero ads, Barb shares simple, repeatable systems to drive consistent introductions. She also explains why *EVERYONE* in your firm (even your receptionist!) is in sales and how to train them to close deals. Tired of stressing about busin...

People in this episode

Host: Sasha Berson

Guest: Barb Betts

Topics covered

• client relationships
• referrals
• business systems
• sales training
• entrepreneurship

Keywords

• referrals
• client relationships
• business growth
• sales
• training

Mentioned in this episode

Organizations: Grow Law

More episodes of Grow Law Podcast

• Why 96% of Law Firms Never Hit $1M (+ What the Other 4% Do Differently) — with Andy Goldstrom · June 10, 2026 · 40 min
• $500K Profit in 3 Years: He Used *This* AI System to Make It Happen — with Derek Weber · June 3, 2026 · 40 min
• 5X Lead Growth: The *Genius* Intake Tool to Surge Consultations — with Daniel Steinberg · May 27, 2026 · 17 min
• The “Get Rude” Playbook: How One Lawyer Built a 7-Figure Law Firm (By Breaking the Rules) — Lee Rudin · May 20, 2026 · 49 min
• From 200 to 1,000 Cases: The AI Tool That Hyper-Charged One PI Firm — with Josh Schmerling · May 13, 2026 · 24 min
• Start a Podcast: How to Choose a Niche & “Hijack” a Big Audience — with Robert Hanna · April 29, 2026 · 32 min