From Case-by-Case to Conflict-Smart: High Conflict at Work, Part 4 of 4
About this episode
The episode discusses how organizations can transition from handling individual conflict cases to fostering a conflict-smart culture.
High conflict behavior at work rarely stays contained to one person or one incident — it spreads across teams, drains HR's time, and quietly drives turnover and burnout long before anyone names it as a pattern. The real question for most organizations isn't how to handle the next individual case. It's whether the organization itself is actually ready to prevent, assess, and respond to conflict at all. Bill Eddy, LCSW, JD, and Megan Hunter, MBA, close out this four-part workplace series — and the show's current season — with returning High Conflict Institute trainer Michael Lomax, JD. Together, they walk through the policies, training, and leadership role modeling it takes to move from case-by-case conflict response to a truly conflict-ready, conflict-smart, or even conflict-proof culture, including the real financial cost of leaving conflict unaddressed. It's All Your Fault is produced by TruStory FM. A new season starts in two weeks. Full Show Notes & Resources Submit Questions | Bookstore | Website Watch this episode on YouTube Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult…
People in this episode
Guests: Bill Eddy, Megan Hunter, Michael Lomax
Topics covered
- high conflict behavior
- workplace culture
- conflict management
- organizational readiness
- leadership
- training
Keywords
- conflict at work
- HR challenges
- turnover
- burnout
- organizational policies
- leadership role modeling
- conflict prevention
Mentioned in this episode
Organizations: High Conflict Institute, TruStory FM
More episodes of It’s All Your Fault: High Conflict People
- From Reacting to Responding: High Conflict at Work, Part 3 of 4
- What HR Keeps Missing: High Conflict at Work, Part 2 of 4
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