What HR Keeps Missing: High Conflict at Work, Part 2 of 4
About this episode
The episode discusses the early signs of high conflict at work and the limitations of HR's traditional approaches to conflict resolution.
High conflict at work rarely announces itself. By the time it becomes a formal HR complaint or a leadership crisis, the patterns were visible much earlier—and the tools most organizations rely on to stay fair often make things worse, not better. Bill Eddy, LCSW, JD, and Megan Hunter, MBA, co-founders of the High Conflict Institute in Scottsdale, Arizona, are joined by Michael Lomax, JD, HCI speaker, trainer, and attorney, for Part 2 of a four-part workplace series. They break down the WEB method for early conflict assessment—Words, Emotions, Behavior—and explain why HR's focus on neutrality and incident-by-incident handling can inadvertently protect the person driving the conflict while penalizing the target. It's All Your Fault is produced by TruStory FM. Full Show Notes & Resources Submit Questions | Bookstore | Website Watch this episode on YouTube Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (01:48) - Assessing Workplace Conflict Early and Accurately (04:53) - Potential Costs of Getting It Wrong…
People in this episode
Guests: Bill Eddy, Megan Hunter, Michael Lomax
Topics covered
- high conflict at work
- HR practices
- conflict assessment
- workplace behavior
- neutrality in HR
Keywords
- high conflict
- HR complaints
- workplace conflict
- WEB method
- behavior patterns
Mentioned in this episode
Organizations: High Conflict Institute, TruStory FM
More episodes of It’s All Your Fault: High Conflict People
- From Case-by-Case to Conflict-Smart: High Conflict at Work, Part 4 of 4
- From Reacting to Responding: High Conflict at Work, Part 3 of 4
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