How to Set Client Boundaries Without Being a Jerk

About this episode

Tyler discusses the importance of setting client boundaries to improve business operations and client relationships.

Tyler talks about why boundaries are one of the best things you can put in place for your business and your clients. From communication and change orders to timelines and lead intake, this episode is all about setting clear expectations early so the whole job runs smoother. Show Notes: 00:00 Boundaries Without Sounding Like a Jerk 02:26 Set the Tone Early 04:47 Why Builders Avoid Boundaries 07:06 Let Clients Self-Qualify 10:52 Boundaries Are Just Your Process 14:03 Communication Expectations 15:58 Change Order Rules 19:28 Why You Need Stronger Pricing Boundaries 24:17 Boundaries From Lead to Closeout Video Version: https://youtu.be/c8ixJeVpu-U Partners: Andersen Windows Harnish Workwear Use code H1025 and get 10% off their H-label gear The Modern Craftsman : linktr.ee/moderncraftsmanpodcast Find Our Hosts : Nick Schiffer Tyler Grace Podcast Produced By: Motif Media

People in this episode

Host: Tyler

Topics covered

• client boundaries
• business processes
• communication
• expectations
• change orders
• pricing

Keywords

• boundaries
• communication
• change orders
• client expectations
• business processes

Sponsors

Andersen Windows, Harnish Workwear

Mentioned in this episode

Organizations: Motif Media

Products: H-label gear

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