Episode 131: Public Service

Episode 131: Public Service

July 17, 2026 · 43 min · Episode 128

About this episode

The episode discusses the impact of AI on jobs and community trust, featuring insights from Bill Brandel on navigating price changes and supply shortages.

Live from Ingram Micro’s 2026 Trust X Alliance Unplugged event in (fabulous, trust them) Buffalo, N.Y., Erick and Rich discuss the role community and trust play in adapting to AI transformation and strategies for easing employee anxieties about what AI means for their job. Then Rich is joined by Bill Brandel, Ingram’s EVP and president, North America, for a conversation about how Ingram’s helping partners navigate ever-shifting price changes and supply shortages while preparing for success in the AI economy. And finally, one last thing: a helpful reminder that your local police department would prefer that you NOT bring your unused hand grenades to the station. Discussed in this episode: Ontario police: Do not bring grenades to police stations Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.

People in this episode

Hosts: Erick, Rich

Guest: Bill Brandel

Topics covered

Keywords

Mentioned in this episode

Organizations: Ingram Micro, Ontario police

Places: Buffalo, N.Y.

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