#55: Celebrate Your Power, OSCs!
From Online People Talking with Jen Barkan by Jen Barkan
February 17, 2026 · 45 min · Episode 55
About this episode
The episode celebrates National OSC Day, highlighting the impact of Online Sales teams in the industry through insights and recognition from various professionals.
It’s the most wonderful day of the year! The DYC Team gathered with some of the best in the industry this past Monday for National OSC Day to celebrate and reflect on all the ways our Online Sales teams make an impact on their builders and the industry overall. Listen in to hear insights, encouragement, and recognition from some of the best Online and Onsite pros in our industry, celebrating all you do from the Online Sales seat to keep buyers excited and engaged. Key Moments & Takeaways The Evolution of Online Sales - Mike Lyon reflects on how the role has evolved from a flexible add-on to a critical piece of the buyer journey, and what hasn't changed: the human element. Why Online Sales Work Matters So Much - Lena Burgin, Online Sales Consultant at Level Homes and last year’s National’s Rookie of the Year, shares what makes the role meaningful: the opportunity to help people navigate one of the biggest seasons of their lives, every single day. The Onsite-Online Partnership in Action - Sydney Palmer, Onsite Sales Consultant at Tilson Homes and nominee for Rookie Salesperson of the Year at Nationals, explains how strong OSC relationships directly impact sales success –…
People in this episode
Host: Jen Barkan
Guests: Mike Lyon, Lena Burgin, Sydney Palmer, Cassy Williamson
Topics covered
- Online Sales
- Customer Journey
- Sales Success
- Industry Impact
- Professional Recognition
Keywords
- Online Sales Consultant
- Customer Engagement
- Sales Training
- Buyer Journey
- Industry Professionals
Mentioned in this episode
Organizations: Level Homes, Tilson Homes, Impact EightyEight
More episodes of Online People Talking with Jen Barkan
- #63: Mid Year Gut Check · June 9, 2026 · 32 min
- #62: Going Beyond the Screen · May 26, 2026 · 42 min
- #61: Q1 Benchmarks · May 12, 2026 · 17 min
- #60: Personal Time Management · April 28, 2026 · 36 min
- #59: Managing Your Day · April 14, 2026 · 45 min
- #58: The Online Sales Manifesto · March 24, 2026 · 38 min
Explore listener stats, chart rankings, contacts and more on the Online People Talking with Jen Barkan podcast page.