E33 - Operational Excellence: Don’t Get Soaked: Real-Life Risk Tips from InspectorPro

E33 - Operational Excellence: Don’t Get Soaked: Real-Life Risk Tips from InspectorPro

From PTPPodcast by Pillar To Post Home Inspectors

December 5, 2025 · 31 min · Episode 33

About this episode

Chuck Gravely interviews Carrie Joubert about managing risk in home inspection businesses.

In this PTPPodcast episode of Ensure Your Success , host Chuck Gravely sits down with Carrie Joubert from InspectorPro Insurance for a candid, no-nonsense conversation about managing risk in your inspection business. From whirlpool tub disasters to deck collapses and unsigned inspection agreements, Kerri shares real-life claims, lessons learned, and how simple habits can save you thousand, and your reputation. You’ll learn: Why the new Visual Inspection Agreements are your best defense (and how they can drop your deductible to zero) What not to do when testing whirlpool tubs (hint: never turn your back on water) How to handle roof inspections safely—and defensibly Why documenting “dry stains” matters more than you think What pre-claims assistance really means and how to use it without fear If you’ve ever had that pit-in-your-stomach call from a client - or want to make sure you never do - this episode is essential listening. Listen now and make sure your next inspection protects your business as well as your clients.

People in this episode

Host: Chuck Gravely

Guest: Carrie Joubert

Topics covered

  • risk management
  • home inspection
  • insurance
  • operational excellence
  • client relations

Keywords

  • risk tips
  • whirlpool tub disasters
  • deck collapses
  • inspection agreements
  • roof inspections

Mentioned in this episode

Organizations: InspectorPro Insurance

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