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On the show
From 12 epsHosts
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Recent episodes
E38 - Mock Inspection Insider Series: Part 1 - Building Buzz Before the Event
Jun 18, 2026
18m 42s
E37 - A Realtor Finally Said the Quiet Part Out Loud: Nobody Wants a Mystery House
May 29, 2026
37m 11s
E36 – Stop Chasing Your Samples - Work Smarter with EMSL Lab Connect
May 1, 2026
13m 00s
E35 - It Got Hard. We Kept Going - A Conversation with 2025 Franchise Business Owner of the Year Greg Dupey
Apr 13, 2026
43m 42s
E34 - Six Failed Exams, A Torn Bicep, A Hurricane - And 2025 Rookie of the Year
Mar 20, 2026
37m 40s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/18/26 | ![]() E38 - Mock Inspection Insider Series: Part 1 - Building Buzz Before the Event | What if you could get an entire office of Realtors to spend an hour experiencing the Pillar To Post difference firsthand? That's exactly what a Mock Inspection Event is designed to do.In Part 1 of our three-part Mock Inspection Insider series, Stephanie Fisher sits down with Paige Bohrer to pull back the curtain on one of the most effective Realtor engagement strategies in the Pillar To Post toolkit.Part education, part relationship-building, part Realtor FOMO generator. Paige shares how her team creates events that people talk about long after the last question is asked. Before Realtors arrive, before the inspection begins, and before a single question is asked, there's a surprising amount of planning that goes into creating an experience that feels valuable, memorable, and worth talking about long after it's over. Paige shares how her team approaches preparation, coordinates with brokerages, creates excitement around the event, and sets the stage for meaningful conversations that help strengthen Realtor relationships.If you've ever wondered how top-performing teams turn education into engagement and engagement into opportunity, this episode is for you.Press play and learn how a well-executed Mock Inspection Event can turn a simple educational experience into lasting Realtor relationships. | 18m 42s | ||||||
| 5/29/26 | ![]() E37 - A Realtor Finally Said the Quiet Part Out Loud: Nobody Wants a Mystery House✨ | real estatehome inspections+3 | Nick | Pillar To Post Home Inspectors | — | real estateMarket Ready inspections+5 | — | 37m 11s | |
| 5/1/26 | ![]() E36 – Stop Chasing Your Samples - Work Smarter with EMSL Lab Connect✨ | sample trackinglab management+3 | Kimberly McDonough | EMSL | — | EMSL Lab Connectsample tracking+3 | — | 13m 00s | |
| 4/13/26 | ![]() E35 - It Got Hard. We Kept Going - A Conversation with 2025 Franchise Business Owner of the Year Greg Dupey✨ | leadershipbusiness growth+3 | Greg Dupey | Pillar To Post Home Inspectors | — | leadershipbusiness owner+4 | — | 43m 42s | |
| 3/20/26 | ![]() E34 - Six Failed Exams, A Torn Bicep, A Hurricane - And 2025 Rookie of the Year✨ | perseverancebusiness challenges+4 | Jeremiah AdellMaria Adell | Pillar To Post | Augusta, Georgia | Rookie of the Yearbusiness growth+4 | — | 37m 40s | |
| 12/5/25 | ![]() E33 - Operational Excellence: Don’t Get Soaked: Real-Life Risk Tips from InspectorPro✨ | risk managementhome inspection+3 | Carrie Joubert | InspectorPro Insurance | — | risk tipswhirlpool tub disasters+3 | — | 31m 12s | |
| 11/21/25 | ![]() E32 - Everything Is Content – Turning Everyday Moments into Marketing Gold✨ | content marketingauthenticity+3 | Paige Bohrer | Constant Contact | — | content creationmarketing strategies+5 | — | 34m 29s | |
| 6/6/25 | ![]() E31 - Our Business - From Ah-Ha to A-Team: How One Lightbulb Moment Built a Powerhouse✨ | business growthleadership+3 | Marco Miranda | Pillar To Post | — | business ownerfranchise+4 | — | 40m 03s | |
| 5/8/25 | ![]() E30 - Maternity Leave – Keeping Business Running Without Missing a Beat✨ | maternity leavebusiness planning+4 | Autumn Rogers | EZBook Flex | — | maternity leavebusiness operations+5 | — | 10m 52s | |
| 5/1/25 | ![]() E29 - “The opportunity isn't what I thought" with Rookie of the Year 2024✨ | franchisingbusiness growth+4 | Matt Ruggieri | Pillar To Post Home Inspectors | — | Rookie of the Yearbusiness strategy+5 | — | 31m 58s | |
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| 4/15/25 | ![]() E28 - Bridging the Gap – Hiring a New Scheduler Without the Headache✨ | staffingscheduling+3 | Josh McDannel | EZBook Flex | — | schedulingstaffing loss+3 | — | 10m 35s | |
| 2/3/25 | ![]() E27 - Our Business - Growing your PTP Bucks✨ | PTPConnects programhome services concierge+5 | Dan McGauleyGregory Krieger | OneSourcePTPConnects+1 | — | PTPConnectshome services+5 | — | 34m 28s | |
| 1/21/25 | ![]() E26 - Our Business – Executive Model Q&A with Charles Furlough | Description:Host: Paul Ferguson, OH, Franchise Business OwnerGuest: Charles Furlough, CEO of Pillar To Post. Curious about the new PTP Executive Model? This episode of PTPPodcast is your go-to resource for all the answers. Host Paul Ferguson, OH, sits down with CEO Charles Furlough to dive deep into this exciting new direction for Pillar To Post. Paul doesn’t shy away from the big questions as he asks what’s on every Franchise Business Owner’s mind:(i) What exactly is the Executive Model, and how does it work?(ii) What are the key changes to franchise agreements? And is MY agreement affected?(iii) What stays the same, and what’s new?(iv) What type of new franchise business owner is a great fit for this model?(v) How does the Executive Model impact existing Franchise Business Owners?(vi) What impact is there when it comes time to sell my business?(vii) How does the Executive Model impact the value of my business?Charles also shares the reasoning behind this change and discusses how it positions the network for growth and long-term success. You’ll hear about the systems, tools, and training that come with the new model, and how they benefit both new and existing Franchise Business Owners.Whether you’re a seasoned owner or just curious about what this means for the future of your business, this candid conversation is packed with insights and clarity. Tune in to hear how the Executive Model represents a commitment to building a thriving, future-ready network. Don’t miss this episode—it’s essential listening for anyone invested in the success of their Pillar To Post franchise. Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 42m 07s | ||||||
| 12/18/24 | ![]() E25 - Our Business - Creating Your Growth Plan: The Key to Your Success on The Path with Stephanie Fisher | Join host, Deron Ellis, and guest, Stephanie Fisher, for an insightful discussion about The Path—the growth journey from being a single inspector to building a large, thriving business. They talk specifically about the Growth Plan, emphasizing that growth isn’t accidental; it requires thoughtful vision, planning, and commitment.Stephanie shares how to develop a Growth Plan by identifying your WHY—your higher purpose—and translating it into actionable goals. They dive into practical elements of a business plan, such as conducting a competitor analysis to understand your market and creating an organizational chart to visualize the structure you need as your business expands.Stephanie also discusses common roadblocks that hold people back, such as fear of change, lack of time, or uncertainty about where to start. She explains how she and other Regional Directors work with Franchise Business Owners to break their Growth Plans into manageable, actionable pieces. By focusing on one step at a time, they help business owners gain clarity, build confidence, and stay motivated to achieve their vision.Learn how to collaborate with your Regional Director to create a business plan targeting specific areas for growth and actionable steps to achieve your goals. Watch this episode to maximize your partnership with your Regional Director and take your business to the next level!Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 32m 03s | ||||||
| 11/22/24 | ![]() E24 - Home Inspection - Market Ready Inspections - Pre-listing on Steroids with Jared Fenn | Host Jay Gregg sits down with Jared Fenn to unpack the transformative potential of Market Ready Inspections (MRI), the next evolution of Pre-Listing Inspections designed to help realtors thrive in today’s competitive real estate market. As a pilot member for MRI, Jared shares his firsthand experiences, offering a clear strategy for how this service can position you as an indispensable partner to Listing Agents.This isn’t just a renaming; it’s a new positioning that opens doors to deeper relationships with agents and new growth for your business. Jared highlights why MRI is a must-have service and how it can help agents close deals more effectively while standing out in the marketplace.Buyer’s ConsultationJared introduces the concept of The Buyer’s Consultation, outlining how this strategic approach not only addresses common objections from Listing Agents but also empowers them to be more successful. Learn how The Buyer’s Consultation dovetails seamlessly with MRI to deliver tangible value, build trust, and create confidence among agents.Jared introduces Home Highlights, a feature like a CARFAX for the home, showcasing its role in providing added value and building trust with Listing Agents and their clients.MarketingIn this podcast, Jared provides actionable insights into marketing MRI, including his proven scripts, pitch, and techniques for integrating it into a listing agenda. He discusses the critical role of Free Inspections in attracting and engaging Listing Agents, sharing his strategies for overcoming resistance and turning objections into opportunities.Training Employee InspectorsJared explains how he trained his team to confidently perform walkthroughs, deliver value, and present Market Ready Inspections as essential to Listing Agents. He highlights the steps he took to ensure consistency and build trust, helping his team align with the MRI strategy for success.If you’re looking to elevate your services and expand your impact with realtors, this episode is packed with strategies to help you make Market Ready Inspections a cornerstone of your business. Don’t miss this opportunity to learn how to make every Listing Agent conversation count!Click the link to access PTPTV and watch the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 41m 30s | ||||||
| 10/30/24 | ![]() E23 – Risk Management – Insurance Certificates – What They Are and When You Need Them with Carrie Lawson Joubert | Welcome to this episode, "Insurance Certificates – What They Are and When You Need Them". In this episode, our host Stephanie Fisher, Regional Director, and expert guide, dives into the essential (and sometimes tricky) world of insurance certificates with special guest, Carrie Lawson Joubert of InspectorPro. In this episode, we're breaking down everything you need to know about insurance certificates—what they are, why they're important, and when you’ll need one. From the essentials for builders to the special considerations for condo associations, Stephanie and Carrie cover it all.We’ll explore how InspectorPro supports franchise owners by meeting builder requirements, helping streamline those requests with ease. Plus, discover why builders ask for these certificates, what to be aware of when condo associations are involved, and tips on when not to provide a certificate. And we won’t leave out insights on loan implications. So grab your headphones and tune in for this fun, informative chat on all things insurance certificates!This episode is part of the Larger ‘Insure Your Success’ series.Click the link to access PTPTV and watch the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 6m 38s | ||||||
| 9/13/24 | ![]() E22 – Risk Management – The Difference in Inspecting Condos Verses Single Family Homes with Carrie Lawson Joubert | Welcome to the sixth episode of the “Insure Your Success” series with your host Stephanie Fisher, featuring industry expert Carrie Lawson Joubert of InspectorPro. In this episode, " The Difference in Inspecting Condos Verses Single Family Homes," we're diving deep into the world of condo and townhome inspections—key components of your risk management strategy. Whether you're a seasoned Franchise Business Owner or new to the game, this episode is packed with insights to help you navigate the complexities of these unique properties.We'll define what exactly constitutes a condo and discuss how inspections apply to managing risks effectively. Learn about the crucial role of Condo VIAs in OnePoint and what you should and shouldn't inspect. We'll cover everything from setting proper expectations with clients before, during, and after the inspection, to ensuring clarity on what’s your responsibility versus what falls under the HOA's jurisdiction.Stephanie and Carrie also explore the nuances of townhome inspections—discussing key areas like roofs, attics, and HVAC systems, and how they differ from other property types like villas and garden homes. Plus, we’ll tackle the unique challenges posed by high-rises and multi-unit inspections.This episode is all about empowering you to set the right expectations with your customers, ensuring you have the proper agreements in place, and managing your exposure effectively. Tune in for a comprehensive guide that will elevate your understanding and approach to condo and townhome inspections!Click the link to access PTPTV and watch the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 13m 18s | ||||||
| 8/9/24 | ![]() E21- Sales & Marketing - The CEP Blueprint: Prepping, Presenting, and Following Up with Dave Dalfino | Join us for the first episode of "Elevate Your CEP Game," series where host Stephanie Fisher and veteran Franchise Business Owner Dave Dalfino delve into the essentials of delivering Continuing Education Programs (CEPs). With over 20 years of experience, Dave shares his invaluable insights on how to effectively start, present, and follow up on CEPs. In this episode, you will learn: Getting Started: How to secure a spot on the calendar and contact the right people. Presentation Tips: Crafting compelling CEP flyers, consulting with offices, and delivering engaging sessions whether in-person, hybrid, or via Zoom. Scheduling Strategies: Balancing time, deciding between single or series sessions, and setting ambitious yet achievable goals. Engagement Techniques: Interactive strategies, Q&As, personal stories, and best practices for captivating your audience. Logistics Management: Handling attendance, bringing the right refreshments, and using tools like ShareCard and QR codes to boost attendance and measure ROI. Follow-Up Tactics: Ensuring prompt and impactful follow-ups to maintain momentum and gain traction in offices. Discover how Dave aims to reach 1,000 realtors annually and how you can apply his strategies to bring value and drive success in your CEPs. Tune in to learn from the best and elevate your CEP game! Don't miss out on these expert tips and proven methods to make your CEPs a hit. Listen now! Click the link to access PTPTV and watch the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 26m 07s | ||||||
| 7/19/24 | ![]() E20 - Risk Management - Added Service Riders and How to Use a Subcontractor with Carrie Lawson Joubert | In this fifth episode of the "Insure Your Success" series, host Stephanie Fisher welcomes Carrie Lawson Joubert from InspectorPro to explore the critical aspects of incorporating Added Services into your home inspection business. As Franchise Business Owners, understanding the implications of expanding your service offerings is vital to your success and protection.Stephanie and Carrie dive into what constitutes an Added Service in the home inspection industry and how these services can significantly impact your business operations and insurance requirements. If you use subcontractors, get insights on legal and insurance considerations, handling complaints, and using Added Service Riders.Whether you're planning to expand your services or already have several Added Services, this episode provides the essential information you need to protect and grow your business. Tune in for expert advice and practical tips. | 11m 23s | ||||||
| 6/14/24 | ![]() E19 – Our Business – Building a High Performance Team with Paul Holt | Welcome to "Building a High Performance Team," where host Chuck Gravely interviews Paul Holt, a seasoned Franchise Business Owner, to uncover the strategies behind his thriving business. In this episode, Paul shares the structure of his high-performing team, including his new Sales and Marketing Director, team leads, and back office admin team. He discusses how his military background has helped him establish a measurable leadership system with clear goals and benchmarks, emphasizing the importance of involving employees in goal setting, tracking progress, and celebrating successes.Paul delves into the significance of weekly meetings in creating a culture of accountability and driving business objectives. He also highlights the critical role of managers in his organization and how they contribute to the company's growth. Through his vision and managerial strengths, Paul demonstrates how to effectively lead a team and ensure every member is aligned with the business goals. Whether you're a seasoned Business Owner or just starting out, this episode offers valuable insights into building and leading a high-performance team. Tune in to transform your leadership approach and elevate your team's success.Click the link to access PTPTV and watch the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 50m 23s | ||||||
| 5/24/24 | ![]() E18 - Risk Management - Common Causes of E&O Claims with Carrie Lawson Joubert | Welcome to the fourth episode of the "Insure Your Success" series. Join your host, Stephanie Fisher, Regional Director, as she sits down with industry expert Carrie Lawson Joubert from Inspector Pro Insurance to delve into the critical topic of Errors and Omissions (E&O) claims.In this insightful episode, Stephanie and Carrie outline the key causes of claims in the inspection industry, providing you with the knowledge to identify potential issues and implement strategies to prevent them. Learn how to manage client expectations effectively from the start to the end of the inspection process, ensuring transparency and trust throughout.Discover the Top 5 scenarios that commonly lead to claims and gain practical tips on how to avoid them:Water Damage ClaimsMold ClaimsRoof-Related ClaimsFoundation ClaimsPlumbing ClaimsBy understanding these common pitfalls and knowing what to look for, you can limit the number of frivolous claims and protect your business. Tune in to gain valuable insights and safeguard your inspections from costly mistakes.Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 14m 43s | ||||||
| 4/19/24 | ![]() E17 – Our Business - Don't Stop! Keep Going! with Rookie Of The Year, Danny Shetter | Join host Charles Furlough in an illuminating session with Danny Shetter, the 2023 Rookie of the Year. In this episode, Danny unveils his journey to success, thriving even in the face of challenging market conditions. Tune in as Danny shares his invaluable insights on building relationships with realtors and his relentless pursuit of opportunities to connect with realtors, constantly striving to do more and stay ahead in the game. Gain a firsthand glimpse into Danny's bustling marketing days, where he integrates digital marketing, social media, networking groups, office presentations, coffee meetups, open houses, calls and face-to-face interactions to engage with agents’ multiple times daily. Learn how Danny's strategy revolves around staying consistently visible to agents, a tactic he believes is paramount for continued growth.Join us as Danny Shetter shares his infectious enthusiasm for pushing through challenges, getting addicted to success, and embracing the thrill of achieving goals. Don't miss out on the opportunity to learn from Danny's inspiring journey and discover how refusing to give up can lead to endless opportunities.Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 26m 41s | ||||||
| 4/5/24 | ![]() E16 – Our Business - Turning Wishes into Plans with Dave Dalfino, Franchise Business Owner Of The Year | Join host Charles Furlough in an insightful conversation with Dave Dalfino, the 2023 Franchise Business Owner of The Year, as they delve into the essential ingredient for achieving success: strategic planning. In this episode, Dave shares how he transformed his business from a revenue of $300,000 to over a million dollars by prioritizing strategic planning over wishful thinking. With a defined marketing plan and a dedicated team, including a Sales and Marketing Manager, Dave emphasizes the importance of letting go of control, delegating tasks, and focusing on what truly matters. Learn how Dave’s unwavering dedication to a consistent and persistent marketing plan. Learn in depth about his plan, the time needed to execute it, the investment of marketing dollars, the tracking, and how the plan has propelled his business in front of thousands of realtors, solidifying his stance that in business, you cannot afford not to market. Discover how Dave Dalfino's daily mantra of prioritizing plans over wishes has been the key to his remarkable success, offering invaluable insights on turning goals into actionable plans.Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 43m 04s | ||||||
| 3/22/24 | ![]() E15 – Our Business – The New Real Estate Market, Debunking the Noise with Broker Shelly Vincent | Join host Adam Brown and esteemed guest Shelly Vincent, a leading Broker in Colorado, as they delve into the current state of real estate and its implications for professionals in the industry. Shelly brings her wealth of experience as the managing broker for HomeSmart, overseeing 2,500 realtors and $5.6 million in revenue. She's also a respected speaker and panelist within the real estate community, with key roles in organizations such as REColorado and CAR. In this episode, Shelly provides valuable insights into the recent NAR ruling and its impact on real estate professionals. Amidst media portrayals of impending doom, Shelly offers a grounded perspective, debunking myths and misinformation surrounding the issue. Drawing from her deep knowledge of Washington State, where commission decoupling occurred with almost zero disruption, she reassures listeners that the changes ahead are manageable. Tune in to gain invaluable insights into the future of real estate and learn how to thrive in an evolving industry. Don't miss this essential discussion for franchise business owners so you have good, grounded context for what’s happening in the US real estate landscape. Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 21m 07s | ||||||
| 2/9/24 | ![]() E14 – Our Business - Pillar To Post Connects with Adam Brown (for US Franchise Business Owners) | Welcome to PTPPodcast, where we dive into the new Pillar To Post Connects program. Hosted by Chuck Gravely, Adam Brown V.P. Strategic Partnerships, explores the intricacies of this innovative Pillar To Post concierge service, set to launch on February 12th. This podcast is for US Franchise Business Owners.In this episode, Adam guides us through the customer journey within Pillar To Post Connects, providing insights into the white-glove concierge experience from initial contact to follow-through. Discover the unique cadence of customer interactions and learn how Pillar To Post Connects sets itself apart from other concierge services.Adam delves into the mechanics of PTP Bucks and how they translate into tangible benefits for your business. Curious about what you can do with your PTP Bucks? Adam breaks it down for you. Plus, learn about the marketing materials available on February 12th to help increase program awareness and customer engagement.Discover how Pillar To Post Connects not only enhances the customer experience but also saves Realtors valuable time. Hear Realtor reactions from the pilot phase and get ready for the hassle-free launch day on February 12th.Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn | 32m 04s | ||||||
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