How tech is blurring the lines between fast casuals, QSR

How tech is blurring the lines between fast casuals, QSR

From Restaurant Operator by Networld Media Group

October 28, 2025 · 20 min

About this episode

This episode explores how restaurant technology is transforming the guest experience with insights from Luke Wilwerding of Elo Touch.

In this episode of Restaurant Operator, host Cherryh Cansler, publisher of Fast Casual, sits down with Luke Wilwerding, VP of North America Sales of Elo Touch, sponsors of both this episode and the Fast Casual Top 100 Movers & Shakers report. Together, they explore how restaurant technology is transforming every stage of the guest experience from self-order kiosks and drive-thru innovation to AI-powered kitchen management. Wilwerding explains how Elo's platform approach is helping operato...

People in this episode

Host: Cherryh Cansler

Guest: Luke Wilwerding

Topics covered

  • restaurant technology
  • guest experience
  • self-order kiosks
  • drive-thru innovation
  • AI-powered kitchen management

Keywords

  • restaurant technology
  • guest experience
  • self-order kiosks
  • drive-thru
  • AI kitchen management

Sponsors

Elo Touch

Mentioned in this episode

Organizations: Fast Casual, Fast Casual Top 100 Movers & Shakers

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