
How tech is blurring the lines between fast casuals, QSR
From Restaurant Operator by Networld Media Group
October 28, 2025 · 20 min
About this episode
This episode explores how restaurant technology is transforming the guest experience with insights from Luke Wilwerding of Elo Touch.
In this episode of Restaurant Operator, host Cherryh Cansler, publisher of Fast Casual, sits down with Luke Wilwerding, VP of North America Sales of Elo Touch, sponsors of both this episode and the Fast Casual Top 100 Movers & Shakers report. Together, they explore how restaurant technology is transforming every stage of the guest experience from self-order kiosks and drive-thru innovation to AI-powered kitchen management. Wilwerding explains how Elo's platform approach is helping operato...
People in this episode
Host: Cherryh Cansler
Guest: Luke Wilwerding
Topics covered
- restaurant technology
- guest experience
- self-order kiosks
- drive-thru innovation
- AI-powered kitchen management
Keywords
- restaurant technology
- guest experience
- self-order kiosks
- drive-thru
- AI kitchen management
Sponsors
Elo Touch
Mentioned in this episode
Organizations: Fast Casual, Fast Casual Top 100 Movers & Shakers
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