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On the show
From 12 epsHosts
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Recent episodes
From kitchens to tech hubs: Inside fast casual’s digital revolution
Jun 23, 2026
20m 17s
Wonder, Dave’s Hot Chicken Real Estate VPs reveal growth strategies
Jun 19, 2026
24m 49s
Inside the tech stack: How Mattenga’s Pizzeria mastered SEO, 8-second reordering
Jun 9, 2026
23m 14s
Navigating the tightest restaurant real estate market in 20 years
Jun 2, 2026
8m 08s
How CORE provides financial lifeline for food, beverage workers in crisis
May 26, 2026
16m 37s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/23/26 | From kitchens to tech hubs: Inside fast casual’s digital revolution | What happens when the fast-casual restaurant industry doubles in size over a decade? It stops just serving food and starts operating like a high-tech powerhouse. In the latest episode of the Restaurant Operator Podcast, Cherryh Cansler, publisher of FastCasual.com, sits down with Luke Wilwerding, Vice President of North America Sales at Elo Touch Solutions, to unpack the highly anticipated FastCasual Top 100 Movers & Shakers list. With forward-thinking brands like CAVA leading the charge,... | 20m 17s | ||||||
| 6/19/26 | Wonder, Dave’s Hot Chicken Real Estate VPs reveal growth strategies | Crafting a solid real estate strategy is obviously central to growing any restaurant brand, but there those plans differ dramatically depending on the brand, a lesson I learned firsthand during a podcast during ICSC in Las Vegas. I sat down with Dannon Shiff, VP of Real Estate for Dave's Hot Chicken, and Abe Nasrallah, SVP of Real Estate at Wonder, to discuss how shifting consumer behavior, off-premise dining and changing market dynamics are shaping site selection. Wondering about growth Wond... | 24m 49s | ||||||
| 6/9/26 | Inside the tech stack: How Mattenga’s Pizzeria mastered SEO, 8-second reordering✨ | SEOrestaurant technology+3 | Enga Stanfield | Mattenga's Pizzeria | Texas | Mattenga's PizzeriaSEO+5 | — | 23m 14s | |
| 6/2/26 | Navigating the tightest restaurant real estate market in 20 years✨ | restaurant real estatedata trends+3 | Ebere Anokute | CBREICSC | Las Vegas | restaurant real estatelocation+5 | — | 8m 08s | |
| 5/26/26 | How CORE provides financial lifeline for food, beverage workers in crisis✨ | financial supportfood and beverage industry+3 | Jill Chapman | COREQSRweb.com+1 | — | COREfinancial support+5 | — | 16m 37s | |
| 4/28/26 | How The Red Chickz brought true Nashville soul to the West Coast✨ | Nashville hot chickenrestaurant management+3 | Shawn Lalehzarian | The Red ChickzHMS Host | Los AngelesSan Diego | Nashville hot chickenrestaurant industry+3 | — | 20m 04s | |
| 3/24/26 | How Juice It Up leads the modern beverage boom✨ | beveragesfranchising+3 | Susan Taylor | Juice It Up | Southern California | Juice It Upbeverages+5 | — | 20m 21s | |
| 2/24/26 | Strategic sizzle: Why Houston TX Hot Chicken prioritizes smart growth over rapid expansion✨ | restaurant growthfranchise development+3 | Brian SimowitzAndie Smirl | Houston TX Hot Chicken | Las Vegas | Houston TX Hot Chickenfranchise sales+3 | — | 21m 11s | |
| 1/27/26 | Zenzap helps restaurateurs control IP, communication in house✨ | communicationrestaurant management+3 | — | Zenzap | — | communicationrestaurant+5 | — | 26m 14s | |
| 12/9/25 | Menu strategy: Combating inflation and ‘protein fatigue’ with pork✨ | menu strategyinflation+4 | Dr. Kristin Hicks-RoofEddie Flores Jr. | National Pork BoardL&L | — | menu strategyinflation+5 | — | 17m 34s | |
Want analysis for the episodes below?Free for Pro Submit a request, we'll have your selected episodes analyzed within an hour. Free, at no cost to you, for Pro users. | |||||||||
| 11/25/25 | Dirty Dough owner succeeds on transparency, great cookies✨ | cookie businesstransparency in operations+3 | Bennett Maxwell | Dirty DoughPizza Marketplace+1 | — | Dirty Doughcookies+5 | — | 22m 41s | |
| 11/11/25 | Barry Bagels expands with major deal in Texas, uses hub-and-spoke model for growth✨ | franchise growthhub-and-spoke model+3 | Jim Nusbaum | Barry Bagels | Texas | Barry BagelsTexas expansion+5 | — | 20m 38s | |
| 10/28/25 | How tech is blurring the lines between fast casuals, QSR✨ | restaurant technologyguest experience+3 | Luke Wilwerding | Fast CasualFast Casual Top 100 Movers & Shakers | — | restaurant technologyguest experience+3 | Elo Touch | 20m 24s | |
| 10/14/25 | Tel Aviv Grill brings taste of Israel to San Fernando Valley✨ | Israeli cuisinecommunity impact+3 | Or Peleg | Tel Aviv Grill | San Fernando ValleyLos Angeles | Tel Aviv GrillIsraeli food+5 | — | 19m 34s | |
| 9/24/25 | Jeff's Bagel Run, HugerRush talk tech, strategy on Restaurant Operator Podcast | In this episode of Restaurant Operator Podcast, Cherryh Canlser, publisher of FastCasual, offers an exclusive preview of the heavy-hitting CEO panel, moderated by HungerRush CEO Bill Mitchell, at the upcoming Fast Casual Executive Summit, Oct. 5-7 in Austin. The episode features an insightful conversation with Mitchell and Aman Devgan, HungerRush's Head of Strategy and Marketing. Cansler also discusses a technology-focused panel with Catriona Harris, VP of marketing of Jeff's Bagel Run. Harri... | 24m 18s | ||||||
| 9/9/25 | Newk's Eatery CEO discusses tech, its food quality and third-party delivery | In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb.com, chats with Frank Paci, CEO of Newk's Eatery. Tech plays a big role in Newk's growth strategy, with the brand leveraging self-service kiosks and partnerships with third-party delivery. "We continue to try to meet the guests where they want to (and) how they want to access the brand," Paci said. "So as a result obviously we've continued to invest in third party delivery. We've go... | 25m 47s | ||||||
| 8/26/25 | Mooyah VP of operations talks quality of food, consistency and those milkshakes | Mooyah Burgers Fries and Shakes launched in 2007 and now has 75 locations, of which 73 are franchised. The brand just started building out its corporate market earlier this year. Mooyah is all about the better burger business, with buns baked in house and hand-punched fries. Ingredients are prepped daily in house and the brand uses certified Angus beef. "Our burgers are as good as steak," said Beth Stockmoe, vice president of operations for Mooyah. "But that's really always been who we are. W... | 14m 38s | ||||||
| 7/22/25 | A&W marketing leader's diverse background plays role in brand strategy | In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb and Pizza Marketplace, chats with Amanda Potts, vice president of marketing and innovation for A&W Restaurants, about Potts' diverse background and how she returned to a foodservice career after working in the automotive industry. Potts has more than 30 years of experience working in diverse industries including Valvoline and Fazoli's. She graduated from college and achieved her dream job working for... | 18m 13s | ||||||
| 6/24/25 | Taco John's CEO talks balancing innovation with brand's rich history | In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb.com and Pizza Marketplace, chats with Heather Neary, president and CEO of Taco John's which has nearly 400 units in 23 states. Neary took her leadership role last year, but Taco John's has been serving up tacos and its signature Potato Oles since 1969. "We're a great legacy brand," Neary said. "We've got second-generation franchisees in the business. We've got a lot of really amazing operators who are he... | 16m 06s | ||||||
| 6/10/25 | Jeff's Bagel Run founder says training key to franchisee success | In this episode of the Restaurant Operator Podcast, Mandy Detwiler, editor of Pizza Marketplace and QSRweb, chats with Jeff's Bagel Run founder Jeff Perera. Perera and his wife, Danielle, call themselves bagel fanatics. When Perera lost his job in 2019, he began making bagels for his wife at home. He then spread the love to family and friends, who told him he should sell the bagels. Eventually, he did locally. In 2021, they opened the first Jeff's Bagel Run in Ocoee, Florida. Today, the brand... | 26m 11s | ||||||
| 5/27/25 | Pollo Campero vice president talks competition, standing out | In this episode of the Restaurant Operator Podcast, podcast host Mandy Detwiler, editor Pizza Marketplace and QSRweb, chats with Blas Escarcega, VP of franchise development for Central American chicken chain Pollo Campero. Here, flavor is king and development is ripe for the picking. Escarcega, one of the first employees hired in the U.S., has been with the company for 18 years. Pollo Campero began in 1971 in Guatemala, mostly in central America. It came to the U.S. in 2002 in Los Angeles and... | 21m 15s | ||||||
| 5/13/25 | Haven Hot Chicken founders find room for Nashville hot chicken brand | In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Jason Sobocinski and Etkin Tekin, co-founders of Haven Hot Chicken out of Connecticut. While the chicken market may be saturated, Sobocinski and Tekin found a niche for hot chicken, and the rest is history. Tekin and Sobocincki have history when Tekin worked for Sobocincki at a restaurant he owned years ago. During his interview, Tekin told his boss he'd like to open a bus... | 21m 24s | ||||||
| 4/22/25 | Discovering the tools to food truck success | The food truck industry has continued to expand at a rapid pace. In 2023, there were over 52,600 food trucks in the U.S., according to data from IBISWorld. However, it is not an easy business to enter, as it requires careful planning to select the right truck, equipment, and branding. In today's episode of the Restaurant Operator podcast, Jordan Schild, president and CEO at Premier Food Trucks, shared several tools to food truck success with moderator Bradley Cooper, editor of Food Truck Oper... | 20m 23s | ||||||
| 4/8/25 | CORE Gives helps restaurant employees in need | In our latest episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Jill Chapman, director of corporate partnerships with CORE Gives, an organization that helps restaurant employees in need. "CORE is a national non-profit," Chapman said. "We provide financial support to food and beverage service employees in this industry. It's a crisis, whether it's an injury, health issue, a natural disaster, death in the family (or) domestic abuse... | 11m 27s | ||||||
| 3/25/25 | GRUBBRR Guarantee gives kiosk users peace of mind | In this day and age, offering a guarantee with your business plan is nearly a given. For kiosk brand GRUBBRR, the GRUBBRR Guarantee is an integral part of the brand's ethos. In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, speaks with GRUBBRR Chief Revenue Officer Parrish Chapman about the brand's guarantee. Chapman said the GRUBBRR guarantee is simple: the kiosk brand guarantees its work and stands behind it. "We know operators ... | 28m 47s | ||||||
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