About this episode

The episode discusses the pitfalls of overcommitting in business and its impact on customer relationships.

This is a classic contributor to broken promises. So many customers get upset at vendors who dropped the ball. Customers often chalk this up to a vendor that they think is inept and incapable, when in fact, the vendor is overcommitted. Are you overcommitted? Do you suffer from FOMO when it comes to taking on jobs? If so, we encourage you to think about taking on what you can handle. Support the show

People in this episode

Host: Jeffrey Mason

Topics covered

• overcommitment
• customer satisfaction
• vendor relationships
• FOMO
• business management

Keywords

• overcommitment
• FOMO
• vendors
• customer dissatisfaction
• business promises

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