Crisis Communication Gaps: What CEOs Aren't Saying
About this episode
The episode discusses the communication gaps that occur during crises, particularly the silence from CEOs when alignment is expected.
Send us a note about this episode. We'll reply and thank you on a future episode Every comms professional knows the playbook. A crisis hits, you move fast. Holding statement, talking points, media plan, stakeholder map. You do it well because you've trained for it. You bring the plan to the CEO expecting alignment and instead you get a polite nod and silence. Not pushback. Not disagreement. Just silence. And that silence is worse than any argument because it means the CEO has already st...
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