592 - Technology, Trust, and Transformation: Dr Heidi Baker on Modernising Clinical Practice

About this episode

Dr Heidi Baker discusses her journey in modernizing clinical practice through technology and digital health in New Zealand.

In this episode of Talking HealthTech, Peter Birch speaks with Dr Heidi Baker, an emergency specialist and paediatrician at Podhealth in New Zealand. The episode explores the intersection of clinical practice, digital health adoption, and technology-driven approaches to supporting neurodiversity and developmental paediatrics across New Zealand. Dr Heidi Baker shares her journey as a clinician and business owner, including her transition from emergency medicine to paediatrics and her experiences in setting up a tech-enabled health service. She also discusses her adoption of AI scribe solutions to improve clinical documentation and strengthen patient connections. The conversation dives into the challenges of balancing hands-on patient care with running a private practice, offering honest insights into delegation, workflow, and the emotional demands of generalist medicine. The episode also provides an in-depth look at how digital tools can transform the consultation room, allowing clinicians to spend more time engaging with patients and less on administrative tasks. Key Takeaways 🌏 Combining emergency and paediatric care can broaden a clinician’s skillset and approach to teamwork…

People in this episode

Host: Peter Birch

Guest: Dr Heidi Baker

Topics covered

• digital health
• clinical practice
• neurodiversity
• paediatrics
• AI technology
• healthcare transformation

Keywords

• emergency medicine
• paediatrics
• AI scribe
• clinical documentation
• patient engagement
• health service
• workflow
• delegation

Mentioned in this episode

Organizations: Podhealth

Places: New Zealand

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