Why Every Tough Conversation Goes Wrong

Why Every Tough Conversation Goes Wrong

From The Friday Habit by Mark Labriola II

February 13, 2026 · 50 min · Episode 220

About this episode

Mark Labriola II interviews Greg Stevens about managing emotions and communication in tough conversations.

In this episode of The Friday Habit, host Mark Labriola II interviews Greg Stevens, an executive coach and expert in conflict resolution. They discuss the importance of managing emotions in difficult conversations, the journey to understanding and repairing incomplete relationships, and the skills necessary for effective communication. Greg shares insights from his experiences and his book, 'Build New Bridges: The Art of Restoring Impossible Relationships,' emphasizing the need for self-awareness and accountability in both personal and professional relationships. The conversation also touches on performance reviews and how to approach them constructively, as well as the significance of closure in relationships. 🧠 Key Takeaways Greg Stevens emphasizes the importance of practicing what you teach in relationships. Incomplete relationships can be identified and addressed for personal growth. Managing emotions is crucial during difficult conversations to avoid escalation. Timing is key; sometimes it's best to step away and revisit a conversation later. Self-awareness is foundational for effective communication and conflict resolution. Performance reviews should focus on inspiration…

People in this episode

Host: Mark Labriola II

Guest: Greg Stevens

Topics covered

  • conflict resolution
  • communication skills
  • emotional management
  • relationship repair
  • performance reviews

Keywords

  • conflict resolution
  • difficult conversations
  • self-awareness
  • accountability
  • closure
  • performance reviews
  • emotional responses

Mentioned in this episode

Books & works: Build New Bridges: The Art of Restoring Impossible Relationships

More episodes of The Friday Habit

Explore listener stats, chart rankings, contacts and more on the The Friday Habit podcast page.