About this episode

Hillary Miller discusses scaling L&D in a complex healthcare system and influencing stakeholders with evidence-based approaches.

In this episode, Hillary Miller takes us behind the scenes of scaling L&D across a complex healthcare system. She discusses how she adapted team structures to meet the needs of hospitals, outpatient services, and physician networks, and how she identified what was working and what needed to change. Hillary also explores her approach to influencing senior stakeholders, using evidence over anecdotes and guiding conversations from “what we want” toward “what the business actually needs.” She reflects on planning ahead, balancing competing priorities and building an L&D function that delivers real organisational impact. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS Strategic partnerships with leaders, grounded in their metrics and realities, let L&D see 3–5 years ahead and shape the organisation’s future. Great L&D teams are built around people’s strengths…

People in this episode

Host: David James

Guest: Hillary Miller

Topics covered

• L&D
• healthcare
• stakeholder influence
• team structure
• organizational impact

Keywords

• L&D
• healthcare
• stakeholders
• team structure
• organizational impact
• evidence-based

Mentioned in this episode

Organizations: 360Learning, healthcare system

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