Transforming L&D: From A Reactive Service to a Strategic Driver with Geraldine Murphy

About this episode

David James and Geraldine Murphy discuss transforming learning and development from a reactive service to a strategic driver of business impact.

In this episode of The Learning & Development Podcast, David James is joined by Geraldine Murphy to explore how learning can move from a reactive service to a strategic driver of business impact. Geraldine shares how she built the foundations for transformation - introducing governance, process, and consistency - and shifted the culture from chasing “shiny new things” to making smarter decisions about building, borrowing, buying, or automating learning. She reflects on influencing stakeholders, the power of storytelling in driving change and the personal skills that mattered most throughout the journey. This conversation is a guide for L&D professionals ready to tackle entrenched challenges, start making change even without formal permission and step confidently into a more strategic, impactful role. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS Passion isn’t enough; without…

People in this episode

Host: David James

Guest: Geraldine Murphy

Topics covered

• L&D transformation
• strategic learning
• stakeholder influence
• data-driven storytelling
• organizational culture

Keywords

• L&D
• transformation
• governance
• stakeholders
• storytelling
• business impact
• learning strategy

Mentioned in this episode

Organizations: 360learning

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