About this episode

Vince Perri interviews Dr. Anay Moscu to discuss how checklists and systems in healthcare can be applied to scale businesses effectively.

Every high-performing business has one thing in common: reliability. Hospitals cannot afford mistakes. Neither can you. In this episode of Beyond The Claim, Vince Perri sits with Anay Moscu, PharmD, BCPS, BCOP, ACRP-CP, Director of Pharmacy for Outpatient Infusion Centers at Moffitt Cancer Center, to uncover the systems that literally save lives and show how you can use them to scale your company faster. What you will learn: • The Stop Error Stack: how hospitals eliminate million-dollar mistakes • Why every business needs independent checks and hard stops • The Empathy with Accountability formula for leading under pressure • How to design checklists people actually follow • AI tools hospitals use today that you can apply to your business Chapters: 00:00 Intro: Checklists That Save Lives 01:52 What Oncology Pharmacy Really Does 05:40 How Clinical Trials and Infusion Workflows Operate 09:28 The Stop Error Stack: Eliminating Mistakes 13:35 Clean Rooms, Barcoding, and Validation 17:10 Building Systems That People Actually Follow 21:22 Hiring For Detail And Team Fit 26:45 Balancing Empathy With Accountability 32:12 Getting Buy-In Across Teams 37:44 AI And Automation In Modern Pharmacy…

People in this episode

Host: Vince Perri

Guest: Anay Moscu

Topics covered

• checklists
• business scaling
• reliability in healthcare
• error prevention
• leadership under pressure
• AI in pharmacy

Keywords

• checklists
• business growth
• healthcare systems
• error prevention
• leadership
• AI tools
• pharmacy

Mentioned in this episode

Organizations: Moffitt Cancer Center

Places: Tampa, Florida

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