About this episode

Christian Younggren discusses the importance of influence and leadership in sales performance.

Influence matters. Leadership matters. And real sales performance depends on both. In this episode of What the Fixed Ops?!, we welcome Christian Younggren, sales trainer and founder of Kaizen Automotive Consulting, to the show. Christian’s journey is rooted in decades inside the dealership world. He started in the car business in 1992 as a salesperson, worked his way through finance and management, and eventually became General Sales Manager at Mills Chevrolet. After nearly twenty years in retail automotive, he stepped away from a secure career path to pursue what he felt called to do — train, coach, and develop people in the industry. Today, Christian works with dealerships across the country teaching sales psychology, influence, and leadership — helping teams turn information into real behavioral change. This conversation goes far beyond sales scripts. It’s about understanding people, building trust, and creating systems that actually make training stick. This episode will challenge the way you think about training, influence, and what really drives performance inside a dealership. We talk about: Why information is not transformation — and why execution is the real…

People in this episode

Hosts: Russell Hill, Charity Dunning

Guest: Christian Younggren

Topics covered

• sales training
• influence
• leadership
• behavioral change
• trust
• Kaizen
• performance

Keywords

• sales psychology
• training
• discipline problems
• charisma
• transformation
• daily improvement
• performance

Mentioned in this episode

Organizations: Kaizen Automotive Consulting, Mills Chevrolet

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