The Umbridge Effect: Evidence, Confidence, and Identity at Work
About this episode
The episode discusses the impact of selective attention on confidence and identity in the workplace through the story of a capable bus driver named Roberta.
Contact us by whatsapp on +447485622662- let us know what you think of this episode. One email can undo a week's worth of solid work, and it's not because you've suddenly become “bad at your job.” We share the story of Roberta, a capable bus driver who remains professional through difficult incidents and even saves a life with her emergency first aid skills, yet finds her confidence diminishing under a manager’s selective attention. When your biggest achievements are overlooked and your s...
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