
Designing For Success: Behavioural Fuels, Frictions and Innovation That Sticks
From Future Proof by Kantar & Saïd Business School, Oxford University
April 1, 2026 · 30 min
About this episode
The episode explores how behavioral fuels and frictions influence innovation success and consumer adoption.
Great innovation isn’t just about what you build - it’s about how consumers experience, interpret and adopt it. In this episode of Future Proof podcast , Dr Nicki Morley, Global Innovation Lead at Kantar, is joined by Richard Shotton, author of ‘ Hacking the Human Mind’, to explore how behavioural fuels and frictions shape innovation success, from identifying opportunities early to driving real adoption. Through evidence-backed insights and real examples, they unpack why consumers don’t always act on good ideas, and how innovators can design with human behaviour in mind. Hosted on Acast. See acast.com/privacy for more information.
People in this episode
Host: Dr Nicki Morley
Guest: Richard Shotton
Topics covered
- innovation
- consumer behavior
- behavioral economics
- adoption
- design thinking
Keywords
- innovation
- consumer experience
- behavioral fuels
- frictions
- adoption
- design
- human behavior
Mentioned in this episode
Organizations: Kantar
Books & works: Hacking the Human Mind
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