Employing foreigners with Foundever
From Good Morning BSS World by Wiktor Doktór
February 2, 2026 · 45 min · Episode 144
About this episode
The episode discusses the recruitment of foreign workers in the CX industry, featuring insights from managers at Foundever.
I have a pleasure to work with CX industry since late 90s of previous century. I remember the times when first call contact centres were built in Poland and started to grow. Now, in 2026, the CX industry is very well developed and supports clients from all around the World. To do so it is crucial to employ foreigners and also local people with language skills. Few years ago I have met managers from Foundever company, a global organization who provides CX services from many countries. They are also present in Poland in few locations and employ people of over 80 nationalities. How does the recruitment of foreigners look like? What needs to be taken into consideration? Is it easier to recruit German speaking person or perhaps someone who speaks other languages? Those and many more questions I asked Danuta, Manzura and Oskar from Foundever Poland. Grab a coffee and listen how employing foreigners looks like. Enjoy listening. Links: Danuta Oleśkiewicz on Linkedin - https://www.linkedin.com/in/danuta-oleskiewicz/ Manzura Sabzalieva on Linkedin – https://www.linkedin.com/in/manzurasabzalieva/ Oskar Stawowski on Linkedin – https://www.linkedin.com/in/oskar-stawowski/ Foundever –…
People in this episode
Host: Wiktor Doktór
Guests: Danuta Oleśkiewicz, Manzura Sabzalieva, Oskar Stawowski
Topics covered
- employment
- foreign workers
- CX industry
- recruitment
- language skills
- global organization
Keywords
- employment
- foreigners
- CX industry
- recruitment
- language skills
- Foundever
- Poland
Mentioned in this episode
Organizations: Foundever
Places: Poland
More episodes of Good Morning BSS World
- OWS26 in Chicago – we were there · May 7, 2026 · 19 min
- Beyond the FTE - Modern Outsourcing Strategies · April 17, 2026 · 34 min
- How does the history of GBS in Poland look like? · February 13, 2026 · 8 min
- Value vs Price with Maggi Dewedar · January 27, 2026 · 32 min
- 2026 BPO and CX outlook with Peter Ryan · January 22, 2026 · 25 min
- Venezuela crisis, Colombian wages and AI - a reality check for LATAM BPO & GBS · January 7, 2026 · 42 min
Explore listener stats, chart rankings, contacts and more on the Good Morning BSS World podcast page.