Mike Gilson on Making AI Accessible to Every Dealership Employee
About this episode
Mike Gilson discusses how AI can help dealerships uncover hidden revenue opportunities within their data systems.
Mike Gilson, CEO of Conversica, joins us to discuss how AI is helping dealerships uncover hidden revenue opportunities buried within their existing data systems. As dealerships generate massive amounts of information through sales, service, inventory, and customer interactions, much of that data remains trapped in disconnected legacy platforms. Gilson explains how modern AI can act as an intelligence layer on top of existing DMS and CRM systems, helping dealers identify actionable opportuniti...
People in this episode
Host: Jim Fitzpatrick
Guest: Mike Gilson
Topics covered
- AI in automotive
- dealership technology
- data analysis
- revenue opportunities
- customer interactions
Keywords
- AI
- dealerships
- data systems
- revenue opportunities
- DMS
- CRM
- customer interactions
Mentioned in this episode
Organizations: Conversica, CBT News
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