Why Connected Systems Matter More Than Ever for Dealers
About this episode
Michael Affronti discusses the importance of connected systems for dealerships in the context of AI adoption and compliance.
As AI adoption accelerates and pricing transparency remains under regulatory scrutiny, dealerships face growing pressure to modernize their operations. In this episode, Michael Affronti, Chief Product & Business Officer at DriveCentric, discusses how dealers can navigate evolving compliance expectations while leveraging AI to create more consistent customer experiences. Affronti explains why operational inconsistencies across websites, CRM systems, sales teams, and F&I departments cre...
People in this episode
Host: Jim Fitzpatrick
Guest: Michael Affronti
Topics covered
- AI adoption
- dealership operations
- compliance
- customer experience
- pricing transparency
Keywords
- AI
- dealerships
- customer experience
- compliance
- CRM systems
- operational inconsistencies
- pricing transparency
Mentioned in this episode
Organizations: DriveCentric
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