Episode 116: Accidental F-Bomb

Episode 116: Accidental F-Bomb

From MSP Chat by MSP Chat

March 20, 2026 · 1h 31m · Episode 116

About this episode

The episode discusses MSP-as-a-Service, practical growth strategies for MSPs, and features an interview with Alex Stanton on the future of managed services.

Erick and Rich discuss MSP-as-a-Service, a new outsourcing option for newcomers to managed services and existing MSPs who need more time to go all-in on building an AI practice, plus three practical steps any MSP can take to ensure they’re dedicating time to growth, margin protection, and leadership instead of fighting fires all day. Then they’re joined by ex-MSP and current thought leader Alex Stanton for an insightful conversation about what MSP rollups, cyber resilience, and AI herald for the future of managed services. And finally, one last thing: the crazy price paid at auction for a Flamin’ Hot Cheeto shaped like a Pokemon character. Discussed in this episode: Summit Holdings Launches “MSP-as-a-Service” Operating Model to Help MSPs Scale Faster and Increase Recurring Revenue Further thoughts on AI and managed services from Alex Stanton: Mapping the Next Golden Age of Managed Services AI “Systems of Action” Have Worrying Implications for PSA Vendors 'Cheetozard' auction results in a Guinness World Record Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear…

People in this episode

Hosts: Erick, Rich

Guest: Alex Stanton

Topics covered

  • MSP-as-a-Service
  • AI in managed services
  • cyber resilience
  • MSP rollups
  • growth strategies
  • leadership in MSPs

Keywords

  • managed services
  • outsourcing
  • AI practice
  • growth
  • margin protection
  • cyber resilience
  • MSP rollups
  • Flamin’ Hot Cheeto
  • auction

Mentioned in this episode

Organizations: Summit Holdings

Products: MSP-as-a-Service, Flamin’ Hot Cheeto, Cheetozard

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