How To Support Staff Who Keep Students Enrolled

How To Support Staff Who Keep Students Enrolled

From Office Hours With EAB by EAB

February 2, 2026 · 36 min

About this episode

The episode discusses the challenges faced by student success professionals and offers insights on supporting staff in higher education.

As enrollments tighten and institutional pressure mounts, the work of student success professionals has never been more essential. EAB’s LaToya White sits down with student affairs leaders from Skidmore College and Lone Star College to examine the realities of staff burnout, capacity constraints, and misaligned institutional priorities. Together, they share practical insights for higher ed leaders looking to better support this workforce and build a stronger, more sustainable talent pipeline.

People in this episode

Host: LaToya White

Guests: Skidmore College, Lone Star College

Topics covered

  • student success
  • staff burnout
  • higher education
  • institutional priorities
  • workforce support

Keywords

  • enrollment
  • student affairs
  • capacity constraints
  • talent pipeline
  • institutional pressure

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