More Profit Per Customer: The Service Upgrade Playbook

More Profit Per Customer: The Service Upgrade Playbook

March 1, 2026 · 54 min · Season 5 · Episode 8

About this episode

This episode discusses strategies for increasing revenue per customer through upsells and sidesells in pest control and related industries.

Selling more to your existing customers is often easier than capturing a new sale. In Season 5, Episode 8 of The Pest Control Marketing Domination Podcast , we’re talking about upsells and sidesells —and how a few smart upgrades can dramatically increase revenue and profit in a pest control, wildlife, or lawn care company. We walk through real-world math examples like: What happens when you have 1,500 customers at $48/month The impact of a simple $3 price increase The revenue jump when 25% of customers upgrade by a modest monthly amount Then we break down practical strategies to implement immediately: How to structure Good / Better / Best service tiers When to offer upgrades (initial close, technician visit, seasonal triggers, renewal reviews) The highest-performing add-ons and “sidesells” that customers actually want Simple scripts that position upgrades as better protection , not a sales pitch A repeatable system to increase revenue per customer without needing more leads If you want a clearer roadmap to increasing monthly recurring revenue and building a more profitable operation, this episode is for you. Casey Lewis casey@rhinopros.com (925) 464-8383 Follow and subscribe at…

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Host: Casey Lewis

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Organizations: Rhino Pest Control Marketing

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