Rush Fees - OR maybe have clients send flowers instead?
About this episode
The episode discusses strategies for implementing rush fees without alienating clients in the podcast production industry.
#123: Implementing fees without alienating clients is a key challenge for contractors like us. Things become exceedingly difficult when trying to balance a normal full-time workload and "incentivize" clients to send their files on time. What are the options we have to shuffle jobs around to accommodate a client who "needs it tomorrow"? Angelina Gurrola and Charles Commins provide solutions you can use in your own business. Key moments: (00:00) Defining Late and Rush Fees (06:35) Enforcing Fees Without Alienating Clients (12:13) Including Fees in Proposals and Contracts (15:38) Client Choices and Boundaries (22:00) Transparency and Trust in Client Relationships (27:53) Preventing Late Submissions and Rush Jobs (35:54) Percentage vs. Flat Rate Rush Fees Resources mentioned in the show: Charles was Non-Employee of the Week (week 38) Thanks to Chad Parizman and Alejandro Ramirez for their contributions See flowers sent instead of paying a Rush Fee __________________________ Our Panel: Angelina Gurrola is a podcast producer, manager, and strategist offering full-service launch and monthly management packages to creative businesses & brands. She helps her clients connect more…
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