
E28 - Bridging the Gap – Hiring a New Scheduler Without the Headache
From PTPPodcast by Pillar To Post Home Inspectors
April 15, 2025 · 11 min · Episode 28
About this episode
Josh McDannel shares his experience of managing a sudden staffing loss and how he adapted using EZBook Flex.
What do you do when your scheduler suddenly leaves and your phones keep ringing? In this episode, Franchise Business Owner Josh McDannel shares how an unexpected staffing loss threatened to disrupt his entire operation—and what he did to stay on track. Join host Deron Ellis as they explore Josh’s real-life experience of navigating the chaos, finding a fast solution, and ultimately bridging the gap with EZBook Flex. You’ll hear what worked, what didn’t, and how this temporary support system helped Josh keep his business running smoothly while hiring and training a new team member. Whether you're currently struggling with scheduling or just want to be better prepared, this episode delivers relatable insights, practical advice, and a behind-the-scenes look at what it takes to adapt quickly and confidently and how the new EZBook Flex program could be a good option for you and your business. Listen now to learn how to avoid the headache—and bridge the gap.
People in this episode
Host: Deron Ellis
Guest: Josh McDannel
Topics covered
- staffing
- scheduling
- business operations
- adaptability
- real-life experience
Keywords
- scheduling
- staffing loss
- business continuity
- EZBook Flex
- practical advice
Mentioned in this episode
Organizations: EZBook Flex
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