Is Your Website Losing Revenue? Irwin Hau on the 4 Questions It Must Answer

Is Your Website Losing Revenue? Irwin Hau on the 4 Questions It Must Answer

April 25, 2026 · 24 min · Season 129 · Episode 10

About this episode

Irwin Hau discusses the importance of websites as sales tools and the four critical questions they must answer.

Irwin Hau, founder of Melbourne-based Chromatix and creator of the Trust and Authority framework, joins John Golden to explain why your website is your strongest sales tool and how to answer the four questions every visitor asks in the first three seconds. Drawing on 60,000+ website audits, Irwin shares the proof density principle, the focus trade-off most businesses get wrong, and why AI search makes web clarity more valuable than ever. Learn more at https://www.chromatix.com.au/ .

People in this episode

Host: John Golden

Guest: Irwin Hau

Topics covered

Keywords

Mentioned in this episode

Organizations: Chromatix, Trust and Authority framework

Places: Melbourne

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