Why Prospects Stop Trusting You (And How to Fix It)

Why Prospects Stop Trusting You (And How to Fix It)

April 9, 2026 · 6 min

About this episode

Bill discusses the importance of trust in sales and how creating content can help build it with modern buyers.

Send us Fan Mail Trust is the missing ingredient in most failed deals — and the old methods of building it (the hearty handshake, the enthusiastic follow-up email) no longer cut it. In part four of the Sales Identity Crisis series, Bill breaks down why modern buyers are slow to trust and offers a counterintuitive fix: create content. Bill shares how consistent content — podcasts, video, written pieces — lets prospects sample your thinking long before a sales conversation begins. When they fin...

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