About this episode

Abbas Haider Ali discusses how AI is changing customer success budgets from 10% to 7%.

Abbas Haider Ali is SVP of Customer Success at GitHub, where he leads a 550+ person post-sales organization supporting a $2B+ ARR business serving over 150 million developers, including more than 90% of the Fortune 100. Previously, Abbas was VP of Customer & Partner Success at Twilio following its acquisition of Segment, and has held executive roles at xMatters, Opnet Technologies, Managed Objects, and IBM. He is also a General Partner at GTM Operators Network, investing from seed through...

People in this episode

Guest: Abbas Haider Ali

Topics covered

• Customer Success
• AI
• Budgeting
• Technology
• Business Strategy

Keywords

• AI
• Customer Success
• Budgets
• GitHub
• Technology

Mentioned in this episode

Organizations: GitHub, Twilio, Segment, xMatters, Opnet Technologies, Managed Objects, IBM, GTM Operators Network

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