
Derek Hales discusses the proactive service model of NapLab, which reviews mattresses to help consumers make informed choices.
NapLab has tested over 380 mattresses, and the vast majority of the people who benefit from that work will never contact Derek Hales directly. They arrive, read the review, and leave — hopefully to buy a mattress that actually suits them. That model of proactive, invisible service is the thread running through this conversation.
Explore listener stats, chart rankings, contacts and more on the The Supportive Podcast podcast page.