Wistia — Our First Customers
About this episode
Chris Savage discusses the importance of customer understanding in building Wistia's video marketing platform.
Chris Savage, co-founder and CEO of Wistia, shares how staying in the support inbox for ten years, walking away from a potential deal with HBO as customer #4, and choosing patience over growth helped he and his team build a video marketing platform where every product decision starts with understanding customer pain—not just counting feature requests.
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