YNAB — Our First Customers

About this episode

Todd Curtis, CEO of YNAB, discusses the importance of customer support in driving sustainable growth.

Todd Curtis, CEO of YNAB, shares how customer support became the foundation for sustainable growth. Learn why they embedded support in product teams and used it as a training ground for company-wide leadership. For full transcript and show notes: https://www.helpscout.com/resources/supportive-podcast/YNAB/

People in this episode

Guest: Todd Curtis

Topics covered

• customer support
• sustainable growth
• leadership
• product teams
• business strategy

Keywords

• customer support
• sustainable growth
• YNAB
• leadership training
• product teams

Mentioned in this episode

Organizations: YNAB, Help Scout

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