
The episode explores the importance of empathy in patient care and how to manage compassion fatigue in healthcare.
Jamie Preston continues the Your Health Values Series with the Experience Team — Rebecca, Jennifer, Whitney, and Carlos — unpacking what empathy actually looks like in the most pressured, sacred moments of patient care. You'll walk away understanding why empathy isn't a soft skill but a clinical one, why the 15-second pause to acknowledge someone's pain is non-negotiable, and how to protect yourself from the compassion fatigue that quietly erodes the very thing that drew you to healthcare in the first place.
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