Our Values Series: Integrity

About this episode

This episode discusses the importance of integrity in healthcare, featuring insights from the Your Health Patient Experience Team.

In this episode of Your Health University, Jamie sits down with the Your Health Patient Experience Team — Jennifer Kistler, Kim Metz, Whitney Myers, Carlos Heyward, and Rebecca Dillard — to get honest about what integrity really demands of healthcare professionals: not just doing the right thing when it's easy, but owning mistakes, telling hard truths, and showing up with consistency whether anyone is watching or not. From a real-time story of Rebecca owning an oversight at 5:45 AM, to the powerful lesson of a CEO who refused a resignation because "I just spent a million dollars training you," this conversation will change how you think about what it means to be a person of integrity — and why it matters more in healthcare than almost anywhere else.

People in this episode

Host: Jamie Preston

Guests: Jennifer Kistler, Kim Metz, Whitney Myers, Carlos Heyward, Rebecca Dillard

Topics covered

• integrity
• healthcare
• professional ethics
• patient experience
• accountability

Keywords

• integrity
• healthcare professionals
• accountability
• patient experience
• ethical standards

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